We know that emergencies don’t just happen during weekdays between the hours of 8am and 5pm, so you will not see any specific office hours listed to our name. At ECPR, we have on-call emergency teams in place and ready. When you call, you will speak with an ECPR representative who will work around your calendar to schedule a timely and in-person consultation visit. During this visit, your inspector will measure your roof, take pictures of possible problem areas, and sit down to discuss all your options. You will be speaking directly to a highly trained inspector who will go over top of the line products and material, shingle colors, and your specific and individual roofing needs. When insurance is involved, this team member will work closely with your insurance company and act as an advocate to make sure you are being treated fairly and get exactly what you need to get your home back into tip-top shape. Once you, as the customer, are completely informed, a contract will be signed, and a date and time will be set up for our roofing team to come complete your project. Once the project is complete, we will provide a complete clean up and make sure your property is spotless and left to your satisfaction.